Clerical Coordinator Heart and Vascular Services

Singing River Health System

Job Description

The Clerical Coordinator supports the Congestive Heart Failure Clinic and Cardiac Rehabilitation by supporting the clerical functions of the office. He/She performs the duties of receptionist and technician; ensures requests and reports are accurate; prepares and updates patient records on a daily basis; maintains the daily log; and, obtains records as necessary.

Must be a high school graduate or equivalent. Associates degree with courses in business preferred.


Must complete BCLS certification by the end of position orientation; must maintain current BCLS certification.

A minimum of two (2) years clerical experience in a healthcare setting required. Previous experience with insurance and precertification preferred. Medical terminology preferred.

Physical Demands
Work is moderately active: involves sitting with frequent requirements to move about the office, move about the facility, and to travel to another facility within the SRHS service area. Work involves exerting a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. Work involves using repetitive motions: substantial movements of the wrists, hands and/or fingers while operating standard office equipment such as computer keyboard copier and 10-key.

Work involves being able to perceive the nature of sound at normal speaking levels with or without correction; the ability to make fine discriminations in sound. Work requires close visual and acuity and the ability to adjust the eye to bring an object into sharp focus, i.e. shift gaze from viewing a computer monitor to forms/printed material that are closer to compare data at close vision.

Must be able to be active for extended periods of time without experiencing undue fatigue. Must be able to work flexible hours.

Mental Demands
Keen mental faculties to perform data collection and specimen collection. Must demonstrate communications/speaking/enunciation skills to receive and provide information in person and by telephone. Must possess emotional stability conducive to dealing with high stress levels.

Must demonstrate keen mental faculties/assessment and decision making abilities. Must demonstrate ability to work under pressure and meet deadlines.

Special Demands
Must possess proficient knowledge and ability to use a computer (must be keyboard proficient) and other office technology (i.e., telephone, fax, etc.) Must have intermediate knowledge of MS Outlook, and Word.

Work requires the ability to function independently and as a team; must have the ability to adapt to workload demands. Work requires the realization that an error may have serious consequences for patients.

Job requires traveling throughout the SRHS service area with the employee providing his/her own transportation. Must have a valid driver license.

Must successfully pass a Typing Test with a score of 30 wpm with minimal errors.